Identify what happened and what facts matter.

issue signal
Paid Package Expiration Policy
Pricing issue active
Collect the evidence, details, and wording.
Use the workflow, script, and tracker.
Pricing
Paid Package Expiration Policy Kit
In the first hour: find the expiration sentence the customer received before they paid. If you cannot point to it, do not zero the balance. If they call it a gift card, read 12 CFR 1005.20 and the current FTC gift card page before anyone changes the balance. Before you treat an unused balance as yours, check your state's unclaimed-property rules. Operational guidance, not a ruling that a service package is a gift card.
- PDF guide with a clear walkthrough
- Emergency checklist for the first actions
- Copy-paste scripts or templates
- Tracker or worksheet for follow-through
Recommended
$6,603 total retail value, all 147 kits one at a time.
All-Access ($29/mo founding) includes every kit download while you stay subscribed.
Best valueAnnual founding $290/yrFounding Member rate, locked for life. After the founding window closes, the price rises to $39/mo for new members.
This kit is not for sale yet. Email us below and we'll tell you when it's ready.
All-Access membership. Cancel anytime. Your first membership payment is covered by a 30-day money-back guarantee: email us within 30 days of your first payment with your order ID. Renewal payments are not refundable once charged, but cancelling stops future renewals.
Questions before you buy? Email us.
Product preview
See the kit at a glance.
These previews show the guide, templates, and tracker this kit is built to include. The files are not available until the kit is ready.


- Step-by-step PDF guide written for this exact problem
- Editable templates & scripts in Word (opens in Google Docs too)
- A working tracker in Excel or Google Sheets
- Included files: keep it and reuse it whenever the problem returns
Who it is for
Built for the exact moment this starts costing money, trust, or time.
Studios, clinics, tutors, gyms, salons, and any small business that sells a prepaid package of classes, sessions, or named services.
This helps when
- A new package that states the end date and the only exceptions, before the charge
- An old balance with no date in the file, which you do not get to expire
- A date that was disclosed, including a reminder when you promised one, and a no that cites the list
- A closure or a cancellation on your side, which does not get to run out the clock
- A gift-card question that stops the write-off until someone reads the current rule
- A desk habit of trusting a spreadsheet cell labeled expired
What this solves
A practical path from “what do I do now?” to a clear next action.
Use the guide, scripts, and tracker to organize the facts, choose the next move, and keep follow-up from slipping.
What you will be able to do
- A route and a script that match the file.
- One sent note, or a stop.
- A decision logged before the edit.
How each file is used
- When a disclosed date can stand, and when a prepaid balance must stay.
- The scripts, the matrix, and the staff card.
- Every open prepaid balance with the disclosed-date answer on the row.
Included inside
- Step-by-step operating guide
- Emergency first-action checklist
- Copy-paste scripts or templates
- Tracker or worksheet for follow-through
Getting paid & money
Related kits
Three other kits for this kind of problem.
Live now
Pricing
Price Increase Communication Kit
A practical kit for raising prices without losing trust.
View kit
Live now
Pricing
Underpriced Job Price Adjustment Kit
An underquoted job that needs a price or scope reset before the work becomes unprofitable.
View kit
Live now
Cash Flow
Accounts Payable Aging + Vendor Catch-Up Kit
A practical kit for stacked vendor bills, unclear due dates, and rushed payment decisions under cash pressure.
View kitFAQ
Common questions about this kit.
Who is the Paid Package Expiration Policy Kit for?
Studios, clinics, tutors, gyms, salons, and any small business that sells a prepaid package of classes, sessions, or named services.
What's included in the Paid Package Expiration Policy Kit?
The kit is built as a step-by-step PDF guide, editable Word templates, and a tracker for follow-through when it helps. Those files are not available on this page yet.
Can I buy this kit today?
Not yet. Email us below and we'll tell you when it's ready. It does not start checkout, and there is no charge.
How will I know when the Paid Package Expiration Policy Kit is ready?
There is no checkout on this page yet. Email us below and we'll tell you when it's ready.
Can I reuse it whenever the problem comes up again?
Yes. Use it across your own business as many times as you need. Please do not resell or redistribute the files.
Does this guarantee an outcome?
Not legal advice, and not a ruling that your package is a gift card. 12 CFR 1005.20 is the Regulation E rule for gift certificates, store gift cards, and general-use prepaid cards. Subsection (b) names exclusions. Listing them is not a ruling that your package is outside the section. An unused balance can be unclaimed property. Check your state before you write it off. This kit does not state an escheat deadline.
Important fit note
Clear guidance, not false certainty.
Not legal advice, and not a ruling that your package is a gift card. 12 CFR 1005.20 is the Regulation E rule for gift certificates, store gift cards, and general-use prepaid cards. Subsection (b) names exclusions. Listing them is not a ruling that your package is outside the section. An unused balance can be unclaimed property. Check your state before you write it off. This kit does not state an escheat deadline.
This kit is not for sale yet. Email us below and we'll tell you when it's ready. All-Access is the buyable library, counted separately.