Shop counter with gift cards, a phone, and a receipt beside an issuer call log
Instant download
Lifetime access
Editable templates
Made for U.S. small businesses

issue signal

Cards and PINs sent

Fake boss request

Business owner search How do I fix cards and pins sent?
01Diagnose

Identify what happened and what facts matter.

02Prepare

Collect the evidence, details, and wording.

03Resolve

Use the workflow, script, and tracker.

Guided resolution Call each card issuer

Operations

Gift Card Scam Response Kit

In the first hour: stop any further gift card purchase, keep the cards and receipts, and call each issuer to ask whether value remains. Operational guidance only. Not a promise the money comes back, and not a wire recall.

Read the related article

  • First hour: stop more purchases, then call each issuer with that receipt
  • Per card log for brand, amount, PIN handoff, case number, and status
  • No blame employee script, staff alert, and a never ask policy
  • Mailbox check with a fork to the wire recall kit if a wire also went out
PDF guideEditable DOCXAction trackerChecklistScripts

Recommended

$6,681 total retail value, all 149 kits one at a time.

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Instant download: PDF guide, editable templates, and tracker. Secure Stripe checkout.

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Questions before you buy? Email us.

Built by an operatorMeet the founder
Actionable & practicalNo fluff. Just what works.
Start in the first hourEmergency checklist up front
One-time purchaseYours to keep and reuse

Product preview

See the kit at a glance.

Real pages from the actual kit you download, not a mockup. Every kit includes the step-by-step PDF guide, editable Word templates, and a working spreadsheet.

Who it is for

Built for the exact moment this starts costing money, trust, or time.

Owners and office managers at a small business whose employee bought gift cards after a text, email, or call from someone claiming to be the owner or a manager, then sent the card numbers and PINs.

If a wire also left the account, open the Business Email Compromise Wire Recall Kit.

If a vendor is changing their own bank details, open the Vendor ACH Change Fraud Verification Kit.

If the owner's identity was misused, open the Business Identity Theft EIN Fraud Response Kit.

This helps when

  • An employee is still in the store, or just got back, after a fake-boss text, email, or call.
  • Several brands were bought, and nobody has a list of card numbers, PINs, stores, and receipts.
  • You need the words for the issuer fraud line, including what to ask for, without promising a refund.
  • The messages, the sender number or address, and any email headers are about to be deleted.
  • You are not sure whether the shop email was actually compromised, or whether a wire was requested too.
  • The employee is ashamed, and the next conversation will either get the facts or shut them down.
  • The rest of the staff, including seasonal hires, have not been told that this business does not ask for gift card codes.
  • An insurer, the police, or a later buyer of the business will ask for one timeline, and it does not exist yet.

What this solves

A practical path from “what do I do now?” to a clear next action.

Use the guide, scripts, and tracker to organize the facts, choose the next move, and keep follow-up from slipping.

01

What you will be able to do

  • You know this is a gift card file, a wire file, or both, and you know what not to promise.
  • Ten scripts with the blanks named, a decision row for each branch, and a one-page rule you can post.
  • A dashboard of open cards, dollars still on those rows, calls not started, and reports not filed.
02

How each file is used

  • Read the issuer ask, the wire fork, the Maple Street Bakery example, and the limit that recovery is not guaranteed.
  • Say the stop script, then the issuer script, the no-blame conversation, the staff alert, and the insurance notice.
  • Run one row per card, the FTC contact list, the evidence, the four reports, the mailbox check, and the prevention pack.
03

Included inside

  • PDF guide with the FTC issuer list, a labeled example, and the limits
  • Word playbook with the issuer call, insurance notice, and new hire note
  • Excel log for cards, evidence, reports, and the prevention pack
  • A pointer to the wire recall kit when a wire was also requested

Operations

Related kits

Three other kits for this kind of problem.

FAQ

Common questions about this kit.

Who is the Gift Card Scam Response Kit for?

Owners and office managers at a small business whose employee bought gift cards after a text, email, or call from someone claiming to be the owner or a manager, then sent the card numbers and PINs.

What's included in the Gift Card Scam Response Kit?

A PDF guide, Word scripts, and an Excel card log. It does not recall a wire and it does not promise the money comes back.

Is this a one-time purchase or a subscription?

It is a one-time purchase of $39. You download the files and keep them. There is no recurring charge.

How do I get the Gift Card Scam Response Kit after buying?

Instantly. After secure Stripe checkout you receive a private download link to the complete kit files.

Can I reuse it whenever the problem comes up again?

Yes. Use it across your own business as many times as you need. Please do not resell or redistribute the files.

Can I get a refund?

Yes. If the kit doesn't give you a clearer next step on your problem, email us within 7 days of purchase with your order ID and we'll refund you. Membership has its own 30-day money-back guarantee on the first payment.

Does this guarantee an outcome?

Operational guidance only. Not legal, banking, tax, or insurance advice. Recovery is not guaranteed. It depends on whether value remains and how fast the issuer is contacted. A wire that also went out belongs in the Business Email Compromise Wire Recall Kit.

Important fit note

Clear guidance, not false certainty.

Operational guidance only. Not legal, banking, tax, or insurance advice. Recovery is not guaranteed. It depends on whether value remains and how fast the issuer is contacted. A wire that also went out belongs in the Business Email Compromise Wire Recall Kit.

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